Privacy Policy

Thank you for visiting Vornado.com. Vornado Air LLC is committed to protecting your privacy. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Vornado Air LLC. Privacy Policy, we can provide you with better service. Please take a moment to review the following policy to learn how we handle your personal information.

Why we collect personal information

Vornado Air LLC collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, special offers and other information we think you’d like to hear about.

How we collect personal information

We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service. We may ask for your credit card information when you purchase a product. In addition, when you register a new Vornado product or ask to be included in an email mailing list, we collect and store the information you provide in a secure database. Information collected in our registration process includes contact information, questions about how and why you purchased our products, and information about your household members; including income, birth date, marital status and education. If you contact us, we may keep a record of that correspondence.

What are cookies and how do we use them?

As part of offering and providing customizable and personalized services, many Web sites use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to allow faster and easier access to your account information, monitor traffic on the site and measure traffic patterns to improve functionality. Our Web pages may in the future contain electronic images known as Web beacons (sometimes called clear giffs or Web bugs) or other advanced technologies that are useful in the provision of services to you. We may use such devices to verify compliance with our terms and conditions of use or with any promotions on the site.

When we disclose personal information

Vornado Air LLC works with other companies that help us provide products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with our policies.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest, or if it is necessary to identify, contact or bring legal action against someone who may be violating our Terms and Conditions of Use, or who may otherwise be causing injury to or interference with our rights or property or our other website users or customers.

We may disclose ‘blinded’ aggregated data and user statistics to prospective partners and other third parties, and for other lawful purposes. Blinded data is data which does not identify an individual person.

As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of Vornado Air’s businesses, customer and site visitor information may be one of the transferred assets.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted.

How do we protect financial-related information?

Keeping your personal financial information private is vitally important to us. As a matter of policy and long time business practice we do not sell information provided by its customers. Any user statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate only and do not include any personally identifiable information about any individual user. We will transfer your credit card number, bank account number or other personal information to the appropriate credit card company or bank in order to process any online payments.

How we protect your personal information

Vornado Air LLC uses commercially reasonable efforts to safeguard the security of the data you send us with physical, electronic and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers and make sure you use a secure browser.

The Vornado Air LLC website uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Vornado website, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet. We may update browser requirements from time to time by posting a notice on our Web site.

Remember to sign out of your Vornado Air LLC account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as discussed above or otherwise designated, this site does not use security encryption measures. Therefore, information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk.

Choice/Opt-out

Our website provides users the opportunity to opt-out of receiving communications from us at the point where we request information about you. Where indicated just click on “I choose not to receive future communications” when completing a survey or other form.

To ensure that you will not receive recurring marketing information from us unless you choose to, we will provide you with simple instructions on each marketing email from Vornado Air LLC for you to let us know that you have chosen to stop receiving such emails from us.
Our companywide commitment to privacy

To make sure your personal information remains confidential; we communicate these privacy guidelines to our Vornado Air LLC employees.

Vornado Air LLC does not knowingly solicit personal information from children or send them requests for personal information.

Vornado Air’s website contains links to other sites. Vornado does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Changes to this statement

The Vornado Air LLC Privacy Policy is subject to change at any time so please check back periodically. We may occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contact information

Vornado Air LLC welcomes your comments regarding this privacy statement. If you believe that Vornado has not adhered to this privacy statement, please contact us electronically at consumerservice@vornado.com or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

Vornado Air LLC
Attn: Consumer Service
415 E. 13th St.
Andover, KS 67002